The paper & the app

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A question about the paper, a correction, or help with the app? Get in touch.

You can read without an account. To sync your reading, sign in with Apple, Google, or your email and password. Use the same account and sign-in method on each device.

For email access, choose Sign up or Log in on the account screen.

Email verification & passwords

Enter the eight-digit Email code from your confirmation email. Check your spam folder and the email address shown in the app. If you need a fresh code, choose Resend code when it becomes available.

For an email-and-password account, open Log in, then Forgot password? Follow the email-code step and choose a new password of at least 12 characters. Apple and Google passwords are managed by those providers.

Saved stories

Guest saves stay on that device. Account saves sync when you are online and signed in to the same reader account. Open Profile, then Saved stories once you have saved a story.

To copy guest saves into your account, choose Add to account under On this device. If sync needs attention, follow the message in Profile and use Retry sync when shown. Keep the app signed in until pending changes have synced.

Deleting your account

In the app, open Profile → Manage account → Delete account, then confirm Delete permanently. You may be asked to sign in again.

This removes your account details, account saved stories and follows, and takes you off the mailing list. If the app shows Finish deleting account, use it to complete an interrupted request. If you cannot access your account, email support for help.

Something not working?

Email app support with your app version, device model, Android, iOS or iPadOS version, and the steps that led to the problem. Tell us what you expected and what happened instead. A screenshot can help; remove any personal information first.