Chloe Adams of Dogfield Street in Cathays, first reported a problem with mice immediately upon moving into her house at the beginning of July, when droppings were found inside of her kitchen cupboards. The viral clip, captioned “if you don’t laugh you’ll cry” boasted over 30,000 likes, and sparked both outrage as well as sympathy in the comment section from other students going through similar circumstances, with one user commenting, “[a] universal Cardiff student experience”.
Chloe, in complete shock, mutters during the clip: “I actually can’t live here. I was lying on a f***ing mouse.” Reiterating in response to multiple comments that she feels “traumatised” by the event, Chloe feels the need to “check every corner of [her] bed and bed[room]” and still feels haunted by nightmares.
After disposing of the vermin, Chloe stripped her bed and took a shower, but was woken later on in the night to find another mouse scurrying across her bedroom floor. Too terrified to sleep in her own bedroom, she began sleeping in her housemate’s bedroom instead.While Chloe’s housemates may attest to hearing scratching sounds from mice inside of the walls, Chloe’s bedroom, which sits directly above the kitchen, seems to be in the direct path of the colony of mice. Chloe added, the “pitter-patter” of about 20 mice can be heard throughout the property.
The student stated she posted the video after having “had enough” with the state of her house and lack of action to attempt to fix the problems, describing the property as “just not liveable”.
After claiming to have contacted Pinnacle Letting Agency with her complaints multiple times, and supplying video and photo evidence of the problem, Chloe stated that no action had yet been taken.
At the beginning of September in her comment section, Chloe stated, “the pest control haven’t found any evidence [of vermin in the property]”, despite her reports of scampering in the walls, droppings, and the video evidence of the mice in her bedroom.A spokesperson from Pinnacle Letting Agency has said, “We take complaints about live mice very seriously, and have instructed the council pest control to attend. We will ask the landlord to action any recommendations made by the council’s pest control team.”