I sat down with John Steele, the Head of Training and Development at Cardiff University, to ask him some questions before he retires later this year. He has been working at Cardiff University since 2003.
Can you briefly explain your role at Cardiff University?
Some of the main duties are delivering soft skills, such as presentation and leadership skills. We help students with certification and make them equipped to face the employer. Some of my responsibilities include curriculum management, quality assurance and managing the budget.

What has changed the most during your time at Cardiff University?
COVID unequivocally had an effect on students. They have come back with a different mindset and it might take them a few years to get reorientated to what university is about. However, over the last fifteen years, the biggest change was a shift to technology. Students seem to be using devices more commonly today than when I first came here. I had never even used email before I came to Cardiff University!
What has been your fondest memory working here?
Firstly, getting the job was a massive bonus as I had worked in the railway industry since 1975 and it was there that made me realise that I had an interest in helping others. I never thought I’d find myself working in higher education, however, a lot of my skills from the railway industry were relevant here. Another fond memory of being asked by the School of Pharmacy to go to Gloucestershire and run a leadership programme. I thought it was fantastic! I wouldn’t go back and change anything!
We thank John for all he has done for the university and wish him a happy retirement!
What are you looking forward to in retirement?
I’ve still got to pinch myself and ask myself if I am making the right decision. There were a few surprises from my team that I was leaving. I’ve taken the department as far as I can and I am just looking forward to keeping fit and spending time with my family. Maybe do some travelling. Just enjoy my life!
What does the future hold for Cardiff University, in your opinion?
I think that some departments may combine and the number of degrees may be reduced. I think Cardiff may become a bespoke university where they focus on degrees such as medicine and engineering. Maybe some reductions in central services. It would surprise me that in 10–20 years, Cardiff become the only university in the city and takes over the whole of student life.
Lasting advice for students?
Get yourself professionalised before you graduate. Talk to people. Have debates. Ask questions. Use all the opportunities handed to you.
